Last updated: February 26, 2026
Relatewise (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what data we collect, why we collect it, and your rights under applicable law, including the EU General Data Protection Regulation (GDPR).
1. Who We Are
Relatewise operates the website relatewise.net and provides AI-powered relationship coaching services. For privacy inquiries, contact us at: team@coach4life.org
2. Data We Collect
- Account data: Email address and username when you register
- Conversation data: Messages you send to our AI coaches during sessions
- Usage data: Session counts, feature usage, timestamps
- Technical data: IP address, browser type, device type (standard web logs)
3. How We Use Your Data
- To provide and improve our coaching service
- To enforce usage limits based on your subscription plan
- To send account-related emails (registration, password reset)
- To analyze usage patterns and improve the AI experience
4. AI Processing & Conversation Data
Your messages are processed by AI systems (Anthropic Claude) to generate responses. Conversation history is stored temporarily to provide context within a session. We do not sell, share, or use your conversations to train third-party AI models.
5. Data Retention
Account data is retained for the duration of your account. You may request deletion at any time by contacting us. Conversation data is retained for service functionality and deleted upon account closure.
6. Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to: access your data, correct inaccurate data, request deletion, object to processing, and data portability. To exercise these rights, contact us at team@coach4life.org.
7. Cookies
We use essential cookies for authentication and session management. No tracking or advertising cookies are used. You may disable cookies in your browser settings, but this may affect functionality.
8. Third-Party Services
We use the following third-party services: Anthropic (AI processing), OpenAI (text-to-speech, premium plans only), and standard web hosting infrastructure. Each third party has their own privacy policy.
9. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the service constitutes acceptance of the updated policy.
10. Contact
Questions about this Privacy Policy? Email us at team@coach4life.org.